FAQ

What makes KAÏAL different from other coffee brands?

KAÏAL focuses on consistency, balance, and freshness. Coffee is roasted only after an order is placed, not in advance for storage. The goal is to deliver coffee that is easy to enjoy every day, without harshness or guesswork.

Where is KAÏAL coffee roasted?

KAÏAL coffee is roasted in small batches in the United States. Each order is roasted after purchase to ensure it ships at peak freshness.

How is your coffee sourced?

KAÏAL works with established importers and suppliers that source high-quality specialty-grade coffee. Coffees are selected for balance, cleanliness, and reliability rather than extreme or experimental profiles.

What grind options are available?

KAÏAL coffee is available as whole bean, ground and K-Cup variants. Ground options are prepared fresh to match common brewing methods for convenience without sacrificing quality.

Is KAÏAL coffee suitable for espresso and filter brewing?

Yes. KAÏAL roast profiles are designed to be versatile and balanced, performing well across espresso and filter methods such as drip, pour-over, and French press.

Do you offer functional or wellness blends?

Yes. KAÏAL Mindspire combines premium coffee with Lion’s Mane and Chaga mushroom extract, designed to support focus and clarity as part of your daily ritual.

How should I store my coffee?

For best results, store coffee in an airtight container away from light, heat, and moisture. Avoid refrigeration. Whole beans will stay fresh longer when ground just before brewing.

Do you ship internationally?

KAÏAL currently ships within the United States. International shipping may be added in the future as operations expand.

What is your return or refund policy?

If your coffee does not arrive fresh or you are not satisfied with your order, contact us and we will make it right. KAÏAL stands behind the quality of every shipment.

How can I stay connected with KAÏAL?

You can stay connected by joining the mailing list or following KAÏAL on social media, where we share updates, new releases, and product announcements.