FAQ
What makes KAÏAL different from other coffee brands?
KAÏAL is crafted as a ritual, not just a beverage. Every blend is roasted in small batches in the United States, designed for smoothness, balance, and consistency. Our focus is on clarity, luxury, and design — coffee reimagined as an experience.
Where is KAÏAL coffee roasted?
All KAÏAL blends are roasted in the United States by expert roasters we partner with, ensuring freshness, precision, and the highest quality in every batch.
How is your coffee sourced?
We source with intention from farms and regions known for their character, quality, and sustainable practices. Each origin is selected to deliver both flavor and responsibility.
What grind options are available?
KAÏAL coffee is available in both whole beans and ground variants, as well as K-CUP pods. Whole beans are ideal if you prefer to grind fresh before brewing, while our ground coffee is prepared for convenience without compromising on quality.
Is KAÏAL coffee suitable for espresso and filter brewing?
Yes — our blends are carefully developed to work beautifully across brewing methods, from espresso to pour-over, French press, and drip.
Do you offer functional or wellness blends?
Yes — KAÏAL Mindspire combines premium coffee with Lion’s Mane and Chaga mushroom extract, designed to support focus and clarity as part of your daily ritual.
How should I store my coffee?
We recommend keeping KAÏAL coffee sealed in its original packaging, stored in a cool, dry place away from direct light. This ensures maximum freshness and flavor longevity.
Do you ship internationally?
At this stage, KAÏAL is focused on the U.S. market. International availability will expand in the near future — join our newsletter to stay updated.
What is your return or refund policy?
Because coffee is a perishable product, we cannot accept returns. However, if there is ever an issue with your order, reach out to our team and we will make it right.
How can I stay connected with KAÏAL?
You can join our newsletter to be part of the ritual, and follow us on Instagram for new releases, journal entries, and inspiration.